ATR endeavours to offer the most professional and reliable data, communications, security and electrical solutions available for government, industrial, commercial and residential customers.
Our goal is to maintain a good relationship with both customers and vendors to ensure the most effective solutions are supplied with the latest technologies available. Ensuring after sales service and support is available at all times.
We aim to ensure all our team members are provided with unsurpassed training and the skills required to install and service all equipment that we offer at the highest level. We encourage growth for team members to further their careers in key areas.
We are a small business which means we can offer very personalised service, in most cases the technician coming out to your site to discuss your needs and provide a quote will be the technician performing the work, so any details and specific requirements can be followed through on, something that is often missed with larger companies.
Our aim is to be the best in the industry, providing not only high quality parts but also a very high level of service including after sales support and warranty. While we don't strive to be the cheapest, we do however aim to be very competitive, for the work we do.
At ATR, we work closely with our clients during planning stages to determine exactly what their needs are, and design a system that will meet their needs now and cater for future needs.
Our technicians are highly trained in their fields of work and have minimum 10 years experience, they are very experienced with the equipment we use, including extensive training and testing by the manufacturers as well as ongoing training to stay up to date.
All our workers are required to perform to the highest quality and relevant Australian Standards, they also have the following licence's, registrations and insurances;
$20 Million dollars Public Liability Insurance
Victoria Police Private Security Registration - Security equipment installer
Victoria Police Private Security Registration - Security advisor
Victorian Department of Justice - Working with children check
Work Cover / Work Safe - Red/White Card Occupational Health and safety construction induction
ACMA Telecommunications Open (Unrestricted) Cabling Registration With structured cabling and coax endorsements
EWP (Elevated Working Platform) Licence
Qualified Portable Appliance Test and Tagging.
We use and carry a wide range of high quality test equipment, tools, programming code pads and manuals. This includes telecommunication specific testers and tracers, digital signal strength meters for antenna testing and positioning, portable appliance testers for Test & Tagging, alarm system programming code pads, laptop for programming larger systems and card programmers.
Support for Local Businesses and manufacturers
We support local businesses and Australian Made products. All the products we use are bought from local distributors here in Australia (we dont import cheap parts from overseas) and most of the parts we use are Australian designed and/or made, such as Bosch Solution panels, Interlogix Tecom challenger, Presco access controllers, FSH locks, ADC Krone products, C10 Communications ADSL filters, Hills antennas and splitters, Clipsal, Aussie Duct ect and most of our test equipment. This helps ensure jobs and profits are kept in Australia and ensures the products are Australian Standards compliant and are of the highest quality levels, however if a problem does arise, warranty, spare parts and service are quickly available.